Project Overview
KT Tape, the leading manufacturer of kinesiology therapeutic tape and sports medicine solutions, partnered with us in 2020 to migrate their ecommerce operations from Magento to Shopify Plus.
Following our successful platform migration, we implemented a complete brand refresh and website redesign in 2023, and continue to provide ongoing website maintenance and content updates.
Our long-term partnership helps KT Tape better serve their diverse customer base of athletes, healthcare providers, and everyday users.
The Challenge
KT Tape needed to address several key business challenges:
- Migration from a complex Magento installation to Shopify Plus without disrupting operations
- Preservation of critical customer data and order history
- Enhancement of the mobile shopping experience for their largely on-the-go audience
- Integration of educational content with shopping functionality
- Streamlining of their wholesale and retail operations on a single platform
Our Solution
We developed a comprehensive migration and redesign strategy that included:
Platform Migration
- Complete data migration from Magento to Shopify Plus
- Careful mapping and transfer of customer accounts, order history, and product data
- Implementation of 301 redirects to maintain SEO equity
- Zero-downtime transition to the new platform
Custom Shopping Experience
- Intuitive product filtering and search functionality
- Educational content integration showing proper tape application techniques
- Mobile-optimized design for easy shopping on any device
- Custom wholesale portal for B2B customers
Technical Implementation
- Built on Shopify Plus for enterprise-level scalability
- Integration with inventory and fulfillment systems
- Advanced analytics and tracking setup
- Custom API integrations for specialized business requirements
Content Strategy
- Educational resource center with video tutorials
- Sports-specific application guides
- Professional testimonials and case studies
- Blog integration for ongoing content marketing
Results
The initial migration and subsequent brand refresh delivered significant improvements:
- Increased mobile conversion rates
- Streamlined wholesale ordering process
- Improved site performance and page load times
- Enhanced customer engagement with educational content
- Simplified backend operations for the KT Tape team
Our ongoing partnership ensures:
- Regular platform updates and security maintenance
- Timely content updates for product launches and promotions
- Continuous optimization of site performance
- Quick response to any technical issues
- Strategic guidance for future ecommerce initiatives
Need help migrating your ecommerce store to Shopify Plus? Contact us to discuss your project.